Last updated: August 20, 2026
This Privacy Policy explains how GarageDoorContactor.com (“we,” “us,” or “the Site”) may collect, use, disclose and protect information when you visit the Site, call a phone number displayed on the Site, or submit a garage door service request. This policy is intended to describe our website and lead-referral practices. It does not describe the independent privacy practices of a garage door service provider after that provider receives information or communicates directly with you.
1. Information we may collect
We may collect information you choose to provide, such as your name, telephone number, email address, city, state, ZIP code, property type, requested garage door service, timing or urgency, and any comments you submit. The service request form may also include technology used to document the source and authenticity of a lead, including a Jornaya LeadID and a TrustedForm certificate URL. Those values may be stored with the request and may be shared with a provider or other party involved in processing, routing, compliance or quality assurance.
We may also receive ordinary technical information generated when you use a website, such as IP address, browser type, device type, approximate location derived from IP, pages viewed, referring page, date and time, and cookie or similar identifier data. If analytics, advertising, call-tracking or security services are enabled, those providers may process information on our behalf or according to their own policies.
2. How we use information
We may use information to operate the Site; respond to inquiries; process and route garage door service requests; connect consumers with independent providers; measure whether forms and calls work correctly; prevent spam, fraud and abuse; maintain records; comply with law; enforce our terms; improve content, performance and user experience; and understand which services or locations are useful to visitors.
3. Sharing and lead referrals
When you submit a service request, you are asking to be contacted about garage door service. We may disclose the information in your request to one or more independent garage door service providers, lead buyers, routing or call technology vendors, hosting and security providers, analytics providers, professional advisers, or other service providers that help us operate the Site. A recipient may contact you by the methods described in the consent language shown with the form. Provider availability is not guaranteed.
We may also disclose information if reasonably necessary to comply with law, legal process, a government request, protect rights or safety, investigate fraud or security issues, or as part of a merger, asset sale, financing, reorganization or similar business transaction.
4. Cookies, analytics and advertising technologies
The Site may use cookies, pixels, local storage, analytics tags, call-tracking tools or similar technologies. These tools can help remember preferences, measure visits, attribute leads, secure the Site and evaluate marketing. Your browser may allow you to block or delete cookies. Some privacy signals, such as Global Privacy Control, may be recognized where required by applicable law and supported by our technology configuration.
5. U.S. state privacy rights
Depending on where you live and whether a particular state privacy law applies to us, you may have rights to request access to certain personal information, correction, deletion, a copy of information, or an opt-out of certain sales, sharing or targeted advertising. California law, for example, may provide eligible consumers rights to know, delete, correct, opt out of sale or sharing, limit certain uses of sensitive personal information, and receive non-discriminatory treatment for exercising privacy rights. Not every right applies in every circumstance, and legal exceptions may allow us to retain or use information.
To submit a privacy request, use the Contact page and clearly state that the request concerns privacy rights. We may need to verify your identity and may ask for information reasonably necessary to match the request with our records. Authorized-agent requests may require proof of authorization.
6. Call and text communications
If the service request form includes consent to calls or text messages, review that disclosure before submitting. Consent is not a condition of purchase. Message and data rates may apply. The actual provider or messaging sender is responsible for honoring applicable opt-out requests. You should not submit a telephone number you do not control or do not have authority to use.
7. Data retention and security
We may retain lead and website information for as long as reasonably necessary for the purposes described in this policy, including request routing, business records, dispute resolution, fraud prevention, compliance and enforcement. No website, transmission or storage system is guaranteed to be completely secure. We use reasonable administrative and technical measures appropriate to the nature of the Site, but we cannot promise absolute security.
8. Children
The Site is intended for adults seeking property services and is not directed to children under 13. We do not knowingly seek personal information from children under 13 through the service request process.
9. Third-party websites and independent providers
The Site may link to third-party websites or connect you with independent businesses. Their privacy practices are governed by their own policies. We are not responsible for the content or privacy practices of an independent provider or third-party site.
10. Changes and contact
We may update this policy from time to time. The “Last updated” date indicates the current version. Questions or privacy requests can be submitted through our Contact page. If your business practices change—such as adding new advertising platforms, selling personal information as defined by applicable law, or using new categories of sensitive data—this policy and any notice at collection should be reviewed by qualified legal counsel before publication.